Security Tips
Your security is our top priority. Learn how to protect your Jollof+ account and what to do if you suspect fraudulent activity.
Fraud Prevention Notice
Scammers often pretend to be customer support. Remember: Jollof+ will never ask for your PIN, OTP, or password through unofficial channels.
Maintain Your Digital Armour
Update Jollof+
Always use the latest version to access critical security patches against new fraud tactics.
Update Your Device
Keep your Android or iOS system current to strengthen your phone's built-in defenses.
Official Stores Only
Only download or update the app from the official Google Play Store or Apple App Store.
Daily Safety Habits
Initiate Safely
Only provide card details when you personally start a purchase.
Review Transactions
Check your history regularly. Report any suspicious activity immediately.
Ignore Suspicious Offers
Official promos only happen via verified channels. Never pay a fee for a reward.
Emergency Protocol
If you suspect your account has been compromised, take these steps immediately to secure your assets.
Freeze Account
Stop all communication and freeze your card in-app.
Change Security
Update your password and transaction PIN immediately.
Report Fraud
Contact our verified support line listed below.
Official Support Channels
Always verify communication by checking the sender's email address or calling back on our official numbers.