Save Today, Beat Inflation Tomorrow

Terms And Conditions

Please be informed that your use and access to the services offered on this application are subject to the following terms and conditions. If you do not agree to all or any of these terms, you are advised to please exit the application at once, as you will not be granted any access to the application.

These Terms of Use (these “Terms”), together with any documents expressly incorporated by reference in these Terms, represent an agreement between you and Baobab Microfinance Bank Nigeria Ltd (operators of Jollof+) and contain the terms and conditions governing your use of and access to our website at https://www.jollofplus.com and all affiliated websites and mobile application owned and operated by us (collectively, the “Website”) and our products, services, and applications (together with the Website, the “Services”) including any content or functionality offered through the Website or the Services, whether as a Guest, Client, or Registered User.

Definitions/meaning:

“You” and “your” mean the person who uses or accesses the services offered on this platform.
“We,” “us,” and “our” mean Baobab MFB Nigeria Ltd and its successors, affiliates, and assignees.
"Business Day” means weekdays excluding Saturdays and Sundays and all other days officially declared work-free days/public holidays in Nigeria.
“Jollof+Account” means a registered account on the website and mobile application at https://baobab_jollofplus.com or any other affiliated website and mobile application (collectively, “Jollof+App”) operated by Baobab MFB Nigeria Ltd, an affiliate of Baobab SAS.
As used in these Terms, “Jollof+ Account” means the account you have with us for the Services on the jollof+ application.
‘’Primary Bank Account Number’’ – means the account number provided by you on the Jollof+ application as you primary and/or default Bank Account Number.

Your use of and access to the Services are subject at all times to these Terms and our Privacy Policy. Please read these Terms and our Privacy Policy carefully. By using or accessing the Services, you represent that you have read and understand these Terms and our Privacy Policy and you agree to be bound by these Terms and our Privacy Policy.

What are the requirements to use the Services?

In order to use the Services, you must:

accept and agree to these Terms and our Privacy Policy;
register with us on the Application;
be a Nigerian citizen (or a legal Nigerian resident) of at least eighteen (18) years of age;
Have a Bank Account with a Nigerian financial institution; and a registered BVN and NIN as the case may apply.
provide all information requested by us, such as your name, email address, mobile device number, BVN, NIN, online credentials for your Bank Account, and such other information as we may request from time to time (collectively, “User Information”)

Your eligibility to use this application also depends on the country you reside in. Currently, this application operates only in Nigeria, and is only available to users who have Nigerian bank accounts. You may use the Services only if you agree to form a binding contract with Baobab MFB Nigeria Ltd and are not a person barred from receiving services under the laws of the applicable jurisdiction.
You represent and warrant that all User Information you provide us from time to time is true, accurate, current, and complete. You agree not to misrepresent your identity or your User Information. You agree to promptly notify us of changes to your User Information by updating your Jollof+ Account on the application; provided, however, that you must notify us at least three Business Days before any changes to your Bank Account information, including, but not limited to, the closure of your Bank Account for any reason by calling 07000000565563 or emailing us as suppport@jollofplus.com or by updating your Jollof+ Account via the Website. If we approve your registration, you will be authorized to use the Services, subject to these Terms.
For our compliance purposes and in order to provide the Services to you, you hereby authorize us to, directly or through a third party, obtain, verify, and record information and documentation that helps us verify your identity and Bank Account information. When you register for the Services and from time to time thereafter, we may require you to provide and/or confirm information and documentation that will allow us to identify you, such as: A copy of your government-issued photo ID, such as a passport, national identity card or driver’s license; Bank Verification Number (BVN), National Identity Number (NIN), A copy of a utility bill, bank statement, affidavit, or other bill, dated within three months of our request, with your name and Nigerian street address on it; and Such other information and documentation that we may require from time to time.
By using the Services and providing User Information to us, you automatically authorize us to obtain, directly or indirectly through our third-party service providers and without any time limit or the requirement to pay any fees, information about you and your Bank Account from the financial institution holding your Bank Account and other third-party websites and databases as necessary to provide the Services to you. For purposes of such authorization, you hereby grant Baobab MFB Nigeria Ltd and our third-party service providers a limited power of attorney, and you hereby appoint Baobab MFB Nigeria Ltd and our third-party service providers as your true and lawful attorney, for you and in your name, place, and stead, in any and all capacities, to access third-party websites, servers, and documents; retrieve information; and use your User Information, all as described above, with the full power and authority to do and perform each and every act and thing requisite and necessary to be done in connection with such activities, as fully to all intents and purposes as you might or could do in person.
You acknowledge and agree that when we or our third-party service providers access and retrieve information from such third-party websites, we and our third-party service providers are acting as your agent, and not the agent of or on behalf of the third party. you acknowledge and agree that when we or our third party service providers receive your bank account, debit or payment card and/or other security information in relation to the debiting or crediting your bank account(s), you have automatically authorized debits and credits from and to your bank account as applicable. You agree that other third parties shall be entitled to rely on the foregoing authorization, agency, and power of attorney granted by you. You understand and agree that the Services are not endorsed or sponsored by any third-party account providers accessible through the Services. We make no effort to review information obtained from the financial institution holding your Bank Account and other third-party websites and databases for any purpose, including, but not limited to, accuracy, legality, or non-infringement. As between Baobab MFB Nigeria Ltd and our third-party service providers, Baobab MFB Nigeria Ltd owns your confidential User Information.
The information you provide us is subject to our Privacy Policy.

How do I use the Services?

The purpose of the Services is to help you save and invest with minimal effort.

We debit your debit card (the amount you specify, subject to applicable law). You can request for your savings at any time or on any of our payout days, depending on the specific product under the Services. Funds may be transferred to your Jollof+ Account from any available options on the Website.
Your funds will remain in your Jollof+ Account until you instruct us to transfer any or all of your funds from your Jollof+ Account to any of you Bank Accounts (including your Baobab MFB Nigeria Ltd Account. We will generally transfer the requested funds from your Jollof+ Account to any of your Bank Accounts (as requested) immediately we receive your request. It is important to know the amount of available funds in your Jollof+ Account before instructing us to transfer funds from your Jollof+ Account.
Your savings and funds transfer activities via the Website shall be subject to transaction and balance limits in accordance with applicable law. If you do not have sufficient available funds in your Jollof+ Account to cover the amount of the requested transfer, your request for the transfer will be declined. We may also transfer fundsfrom your Jollof+ Account to your Primary Bank Account without notice to you upon the closure of your Jollof+ Account as described below and at any time if required by applicable law or if we, in our sole discretion, suspect the Services are being used for illicit purposes or otherwise in violation of these Terms.
You may not use the funds in your Jollof+ Account to make purchases, withdraw cash or for any other purpose not provided on the Website. You are solely responsible for determining whether the funds debited from your debit card and the funds maintained in your Jollof+ Account are acceptable to you. We are not responsible for any third-party fees that you may have incurred as a result of using the Services.
Jollof+ Account is not a financial adviser, and the Services are not intended to provide financial or investment advice. We are not responsible for ensuring your debit card and/or Bank Account has sufficient funds for your needs, purposes, or transactions. We do not make any representations, warranties, or guarantees of any kind that the Services are appropriate for you. Before using the Services, you should consider obtaining additional information and advice from a financial adviser.

Are the funds in my Jollof+ Account secure?

The funds in your Jollof+ Account are warehoused and managed by Baobab MFB Nigeria Ltd (Baobab). Baobab is a duly registered National Microfinance Bank, approved by the Central Bank of Nigeria, with branches across Nigeria. Baobab since its inception in 2010 has operated in full compliance with all applicable regulations and Central Bank of Nigeria guidelines and policies. In addition, Baobab enforces high security standards and levels with the option to set up two-factor authentication for key transactions, as an extra layer of protection, over your Jollof+ Account.

How do I check the balance in my Jollof+ Account?

You may obtain information about the balance of funds in your Jollof+ Account at any time by logging into your account on the Website.

Will I receive interest on the funds held in my Jollof+ Account?

You will receive interest or other earnings on the funds in your Jollof+ Account in accordance with the rates, timelines and other terms as specified for each product on the Website.

Are there any fees for using the Services?

There are no transaction charges or monthly fees for the Services. We reserve the right to charge fees for the Services in the future, at our sole discretion. We will notify you before charging a fee for the Services by delivering notice to you electronically, by posting such fee on the Website, or by any other method permitted by applicable law. If you continue using the Services after such notice, you must pay all applicable fees for the Services.

What is the penalty fee or penalty charge?

Withdrawing all or part of your savings is completely FREE of charge; however, you agree that you will be charged a 2.5% penalty fee or such other percentage to be determined at our discretion, and communicated to you, if you withdraw your savings from the Jollof+ Account product outside any of the FREE withdrawal dates published on Jollof+ Account’s home page and FAQ page. You also agree that you have accepted and are bound by all the terms and responses published on Jollof+ Account’s FAQ page.

What are some restrictions on using the Services?

You may only use the Services for your own personal, non-commercial use and not on behalf of or for the benefit of any third party. Your use of the Services must comply with all applicable law. If your use of the Services is prohibited by applicable law, then you are not authorized to use the Services. We are not responsible if you use the Services in any manner that violates applicable law.
You agree not to authorize any other person or entity to use your username and password or mobile device to access the Services. You are solely responsible for the maintenance, confidentiality, and security of your username, password and other User Information. Except as otherwise required by applicable law, you are responsible for all transactions and other activities authorized or performed using your username and password or mobile device, whether authorized or unauthorized by you. Except as otherwise expressly stated in these Terms or required by applicable law, we are not responsible for any losses arising from the loss or theft of your User Information or your mobile device or from unauthorized or fraudulent transactions associated with your Bank Account or your Jollof+ Account. If you suspect or become aware of any unauthorized activity or access to your username, password, or mobile device, you must contact us immediately at support@jollofplus.com or 07000000565563
We offer the Services and the features, information, materials, and content provided and depicted through the Services (collectively, “Content”) solely for your personal use for the purposes described therein and in these Terms. Any and all other uses are prohibited.
The Services and Content (including without limitation, their text, graphics, images, logos and button icons, photographs, editorial content, notices, trademarks, trade names and/or service marks, and all materials incorporated) are protected by copyright, trademark, patent, and other intellectual property laws. We expressly reserve all rights and remedies under applicable law. Except as expressly provided by these Terms or with our prior written consent, you may not use, modify, disassemble, decompile, reverse engineer, reproduce, distribute, rent, sell, license, publish, display, download, transmit, or otherwise exploit any Content in any form by any means. Without limiting the foregoing, you agree not to (and not to allow any third party to): (a) use any robot, spider, scraper, or other automatic or manual device, process, or means to access the Services or copy any Content, except as expressly authorized by us; (b) take any action that imposes or may impose (in our sole determination) an unreasonable or a disproportionately large load on the Services or our infrastructure; (c) utilize any device, software, or routine that will interfere or attempt to interfere with the functionality of the Services; (d) rent, lease, copy, provide access to, or sublicense any portion of the Services or Content to a third party; (e) use any portion of the Services or Content to provide, or incorporate any portion of the Services or Content into, any product or service provided to a third party; (f) reverse engineer, decompile, disassemble, or otherwise seek to obtain the source code of the Services or Content; (g) modify the Services or Content or create any derivative product from any of the foregoing; (h) remove or obscure any proprietary or other notices contained in the Services or Content; (i) use the Services or Content in any way that is illegal, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable, as we may determine in our sole discretion; (j) jeopardize the security of your Jollof+ Account or any other person’s Jollof+ Account (such as allowing someone else to use your username and password to access the Services); (k) attempt, in any manner, to obtain the username, password, account, or other security information from any other user of the Services; (l) violate the security of any computer network or crack any passwords or security encryption codes; or (m) run Maillist, Listserv, any form of auto-responder or “spam,” or any processes that run or are activated while you are not logged in to access the Services. We may, but are not obligated to, monitor your use of the Services and Content.
We do not grant you any licenses, express or implied, to our intellectual property or the intellectual property of our licensors, except as expressly stated in these Terms. We and our third-party licensors retain all right, titles, and interest in and to the Services, Content, and any associated patents, trademarks, copyrights, mask work rights, trade secrets, and other intellectual property rights.
The Services may permit you to submit content, send emails and other communications, and provide other information for publication or distribution to third parties (collectively, “User Content”). Any User Content must not be illegal, threatening, obscene, racist, defamatory, libelous, pornographic, infringing of intellectual property rights, promoting of illegal activity or harm to groups and/or individuals, invasive of privacy, purposely false or otherwise injurious to third parties, or objectionable and must not consist of or contain software, computer viruses, commercial solicitation, political campaigning, chain letters, mass mailings, or any form of “spam.” If you submit User Content, and unless we indicate otherwise, you grant us a nonexclusive, perpetual, royalty-free, irrevocable, and fully sub licensable (through multiple tiers) right to use, modify, reproduce, adapt, translate, publish, create derivative works from, distribute, display, and otherwise exploit such User Content throughout the world in any media. We take no responsibility and assume no liability for any User Content submitted by you or any other user or third party.
To the extent permitted by applicable law, we may, in our sole discretion and without liability to you, terminate (or suspend access to) your use of the Services, Content, or your Jollof+ Account or any reason, including, but not limited to, your breach of these Terms. We may restrict access to portions of the Services, for some or all users, from time to time. The Services may also periodically become unavailable due to maintenance or malfunction of computer equipment or for other reasons. You are responsible for obtaining any equipment and internet service necessary to access the Website and Services.

What do I do if my mobile device is lost or stolen or if I suspect someone has gained unauthorized access to my username or password?

If your mobile device is lost or stolen or if you suspect someone has gained unauthorized access to your username or password, you must contact us immediately at:support@jollofplus.ng or 0700 0000565563. In order to take any action, you will need to provide certain User Information so we can verify your identity.

How does Jollof + communicate with me about the Services?

In order to use the Services, you must provide and verify your mobile device number or other text message address to us, and you must expressly consent to receive text messages relating to the Services at that number or address. Third-party data and message fees may apply. To verify your mobile device number or text message address, we may send you a code via text message to the mobile device number or text message address you provide, and you must enter that code as instructed by us. If you change your mobile device number or text message address, you must promptly provide and verify your new mobile device number or text message address. In addition, if you provide your email address to us, we may send you important notices via email about the Services.

Your Consent to use Electronic Signatures and Communications

Your Consent. To the extent permitted by applicable law, you consent to use electronic signatures and to electronically receive all records, notices, statements, communications, and other items for all services provided to you under these Terms and in connection with your relationship with us that we may otherwise be required to send or provide you in paper form (e.g., by mail). By accepting and agreeing to these Terms electronically, you represent that: (1) you have read and understand this consent to use electronic signatures and to receive Communications electronically; (2) you satisfy the minimum hardware and software requirements specified below; and (3) your consent will remain in effect until you withdraw your consent as specified below.

Your Right to Withdraw Your Consent.

Your consent to receive Communications electronically will remain in effect until you withdraw it. You may withdraw your consent to receive further Communications electronically at any time by contacting us at support@jollofplus.ng or 07000000656563. If you withdraw your consent to receive Communications electronically, we will close your Jollof+ Account and return the balance in your Jollof+ Account to your primary Bank Account number as set forth in these Terms, and you will no longer be able to use your Jollof+ Account or the Services, except as expressly provided in these Terms. Any withdrawal of your consent to receive Communications electronically will be effective only after we have a reasonable period to process your withdrawal. Please note that withdrawal of your consent to receive Communications electronically will not apply to Communications electronically provided by us to you before the withdrawal of your consent becomes effective.

Your Right to Withdraw Your Consent.

You Must Keep Your Contact Information Current With Us.

In order to ensure that we are able to provide Communications to you electronically, you must notify us of any change in your email address and your mobile device number or other text message address by updating your profile on the Website.

Copies of Communications.

You should print and save and/or electronically store a copy of all Communications that we send to you electronically.

Hardware and Software Requirements.

In order to access and retain Communications provided to you electronically, you must have: (1) a valid email address; (2) a computer or other mobile device (such as tablet or smartphone) that operates on a platform like Windows or a Mac; (3) a connection to the Internet; (4) a Current Version of a compatible internet browser; (5) a Current Version of a program that accurately reads and displays PDF files; (6) a computer or device and an operating system capable of supporting all of the above; and (7) a printer to print out and save Communications in paper form or electronic storage to retain Communications in an electronic form. “Current Version” means a version of the software that its publisher is currently supporting.

Changes.

In addition, we reserve the right, in our sole discretion, to discontinue the provision of electronic Communications or to terminate or to change the terms and conditions on which we provide electronic Communications. Except as otherwise required by applicable law, we will notify you of any such termination or change by updating these Terms on the Website or delivering notice of such termination or change electronically.

Disclosure of your Personal Information

You agree that we have the right to share your personal information and any other information relating to you, your transactions and/or your Jollof+ Account: with any of our affiliated companies and service providers; with financial service providers and non-financial companies, such as email service providers that perform marketing services on our behalf, and fraud prevention service providers that use the information to provide services to us; with a non-affiliated third-party to access and transmit your personal and financial information from a relevant financial institution. You grant the third-party the right, power, and authority to access and transmit this information according to terms of their privacy policy, where you subscribe to third-party services; with selected third parties including business partners for the performance of any contract we enter into with them or you and/or to complete a transaction with you; with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets or give some or total control over our business or alternatively, acquire all or parts of their businesses; in compliance with applicable law, legal processes, regulatory guidelines and regulatory directives that require us to report or disclose information to a governmental body, regulatory authority or any other competent authority. We will make all mandatory disclosures on your account in respect to any transaction on your account as required by applicable law; with relevant law enforcement officials or other third parties, such as investigators or auditors, if we believe it is appropriate to investigate fraud or as required by Law.

Anti-Money Laundering

You represent and warrant the following and shall promptly notify Baobab MFB Nigeria Ltd if any of the following ceases to be true and accurate: To the best of your knowledge (having made due and careful enquiries), none of the cash transferred to or withdrawn from or used for investments on the Website, shall be derived from or related to any activity that is deemed to be in contravention or breach of applicable law; No contribution or payment by you to us shall cause us to be in violation of Applicable Law.

Where we discover that the representations above are untrue or inaccurate or that our Website and or Services are being used contrary to Applicable Law or for any suspicious transactions; as determined by us, you undertake to indemnify us against any loss, damages or expenses that we may incur as a result of it and further acknowledge that we have an obligation to report your activities to the relevant authorities without recourse to you.

What do I need to know about third-party websites?

The Services may contain links or connections to third-party websites or services that are not owned or operated by us or our third-party service providers or licensors. We provide such links and connections for your reference only. We do not control such third-party websites or services and are not responsible for their availability or content. Our inclusion of such links and connections does not imply our endorsement of such third-party websites or services or any association with their owners or operators. We assume no liability whatsoever for any such third-party websites or services or any content, features, products, or practices of such third-party websites or services. Your access and use of such third-party websites and services is subject to applicable third-party terms and conditions and privacy policies. We encourage you to read the terms and conditions and privacy policy of each third-party website or service that you visit or utilize through any reference on the Jollof+ platform.

What if I want to stop using the Services?

You may stop using the Services, close your Jollof+ Account, and cancel these Terms at any time by contacting us at support@jollofplus.ng or 07000000565563 and providing sufficient information for us to verify your identity. Notwithstanding the foregoing, if there are any pending transactions relating to your Jollof+ Account when we receive your termination notice, we will close your Jollof+ Account promptly after such transactions are completed. Your termination of these Terms will not affect any of our rights or your obligations arising under these Terms prior to termination.
Upon the closure of your Jollof+ Account, we will transfer the funds in your Jollof+ account , if any, to your Primary Bank Account number on or after the next FREE withdrawal date. If your Bank Account is closed or we are otherwise unable to transfer the funds in your Jollof+ Account to your primary Bank Account, we will send you a cheque for the amount of the funds to you at your street address in our records on or after the next FREE withdrawal date.
If you do not use the Services for a certain period, applicable law may require us to report the funds in your Jollof+ Account as unclaimed property. If this occurs, we may try to locate you at the address shown in our records. If we are unable to locate you, we may be required to deliver any funds in your Jollof+ Account to the applicable state as unclaimed property. The specified period to report and deliver funds to a state varies by state, but usually ranges between two and five years.
Provisions of these Terms that, by their nature, should survive termination of these Terms will survive termination of these Terms.

What about my privacy?

Baobab MFB Nigeria Ltd takes the privacy of its Clients/ users of the Jollof+ Platform very seriously. You understand that by using the Services, you consent to the collection, use, storage, and disclosure of your information as set forth in these Terms and our Privacy Policy.

What should I do if I receive enquiries relating to fraud?

If we contact you regarding an alleged unauthorized or fraudulent activity involving your account, it is required that you respond to any communications from us within 1 (one) Business Day of receiving our communications. This includes providing any requested information or evidence relating to the alleged unauthorized or fraudulent activity. Unless proven otherwise by you, all our communications shall be deemed to have been received by you at the time they are sent by us.

What else do I need to know about the Services?

Additional Terms.

In conjunction with your access or use of the Services, you may be subject to additional terms, rules, policies, and conditions that are posted on the Website, including, but not limited to, terms and conditions for our referral or rewards programs (the “Additional Terms”), which are hereby incorporated by reference into these Terms. In the event of a conflict between any Additional Terms and these Terms, these Terms will control and supersede any such conflict, inconsistency or ambiguity.
Baobab MFB Nigeria Ltd is a company incorporated in Nigeria, and an affiliate of the Baobab SAS Group based in Paris, France. As such, we may also be required to comply with applicable international laws and regulations issued by international bodies, the European Union or government agencies in Paris, France and Nigeria. Therefore, we reserve the right to terminate your account without incurring any liability, and we are under no obligation to make any payment under, or otherwise to open this account, if you violate any applicable international lawa or there is involvement by any person (natural, corporate or governmental) listed in international or local sanctions lists, or any involvement by or nexus with countries as may be included from time to time in the sanctions list, or any of their governmental agencies.
You confirm that you will not use your Jollof+ Account to deal in, trade, transact or receive any payments relating to unauthorized activities.
You further confirm that your account shall be used solely for legal purposes and shall not be used for illegal or criminal activities, including but not limited to obtaining funds under false pretenses or any other fraudulent activity in contravention of extant laws in Nigeria.
In the event of any losses incurred by us or damage to our brand or reputation, arising from your use of the Services and/or your Jollof+ Account in contravention of any provision of our Terms, we reserve the right to take any legal actions against you as may be necessary to remedy the loss or damage.

Warranty Disclaimer

To the fullest extent permitted by applicable law and except as otherwise expressly provided in these terms, you expressly understand and agree that your use of the services and all information, products, and other content (including that of third parties) included in or accessible from the services is at your sole risk. the services are provided on an “as is” and “as available” basis without any warranty of any kind. to the maximum extent permitted by applicable law, we and our third-party service providers expressly disclaim any and all conditions, representations, and warranties of any kind as to the services and all information, products, and other content (including that of third parties) included in or accessible from the services, whether express, implied, statutory, or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, and non-infringement.
Without limiting the foregoing, we and our third-party service providers make no warranty that (a) the services will meet your requirements, (b) the services will be uninterrupted, timely, secure, or error-free, (c) the results that may be obtained from the use of the services will be accurate or reliable, (d) the quality of any products, services, information, or other material purchased or obtained by you through the services will meet your expectations, or (e) any errors in the services will be corrected. no oral or written information or advice obtained by you from us or our third-party service providers through or from the services will create any warranty not expressly stated in these terms.
Any material downloaded or otherwise obtained through the services is done at your own discretion and risk, and you are solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

Limitation of liability

To the fullest extent permitted by applicable law, you agree that Baobab MFB Nigeria Ltd its affiliates and their respective employees, officers, directors, agents, partners, representatives and third-party service providers will not be liable to you or any third party for (a) the performance of the services or the inability to use the services; (b) any indirect, incidental, special, consequential, punitive, or exemplary damages, whether based in contract, tort, or otherwise, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if such persons have been advised of the possibility of such damages, which arise out of or are in any way connected with these terms, the services, or content; or (d) any event beyond our reasonable control.
To the fullest extent permitted by applicable law, we will not be liable for the actions or inactions of any third party not acting on our instructions, and we will not be liable for actions or inactions not directly traceable to us.
Due to the Nigeria inter-bank settlement system (NIBSS), payments may be delayed. Thus, we shall not be liable for any delayed payments. we shall not bear any liability for inability to complete a payment instruction because of inaccurate or insufficient payment instructions, or the failure of the recipient or bank to claim the payment, or because either you or the recipient did not provide any requested information, or we or the issuing banks are unable to verify your identity or the identity of the recipient to our satisfaction.
While we may provide indicative interest rates/returns with respect to certain investments via the website, you recognize and accept that there may be loss or depreciation of the value of any investment and the assets due to the fluctuation of market values, and accordingly the value of assets/interest rates (as applicable) in your Jollof+ Account may or decrease based on prevailing market circumstances. you represent that we have not made any guarantee, either oral or written, that your investment objective will be achieved or that the value of any assets invested in through your Jollof+ Account will not decline.
While we may provide indicative interest rates/returns with respect to certain investments via the website, you recognize and accept that there may be loss or depreciation of the value of any investment and the assets due to the fluctuation of market values, and accordingly the value of assets/interest rates (as applicable) in your Jollof+ Account may or decrease based on prevailing market circumstances. you represent that we have not made any guarantee, either oral or written, that your investment objective will be achieved or that the value of any assets invested in through your Jollof+ Account will not decline.

Breaches of These Terms

In the event of a breach of these Terms, or a reasonable suspicion that you have breached these Terms in any way, Baobab MFB Nigeria Ltd may: temporarily suspend your access to our Services; permanently prohibit you from accessing our Services; block computers using your IP address from accessing our Services; contact any or all of your internet service providers and request that they block your access to our Services; delete your Jollof+ Account,; and/or commence legal action against you, whether for breach of contract or otherwise.

Termination, Restriction or Suspension of Jollof+ Account.

We reserve the right to terminate, suspend and/or restrict your Jollof+ Account,or your use our Services where:

we reasonably believe that any transactions or activities on your Jollof+ Account, are suspicious; you are creating problems or possible legal liabilities for us or other third parties; we reasonably believe that such restrictions will improve the security of the application or reduce our or another person’s exposure to financial liabilities; we reasonably believe that you are acting inconsistently with these Terms or our policies; despite our reasonable endeavours, we are unable to verify or authenticate any information you provide to us; or we deem it fit for any reason and at any time, in our interest and that of other third parties.
Where we suspend, prohibit or block your access to our Services you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
To the extent permitted by applicable law, we may terminate (or suspend access to) your use of our Services.

Indemnity

At our request, you agree to defend, indemnify, and hold harmless Baobab MFB Nigeria Ltd, its affiliates and their respective employees, officers, directors, agents, partners, representatives and third-party service providers from and against any and all claims, suits, liabilities, damages (whether actual, consequential, punitive or exemplary), losses, fines, penalties, costs, and expenses (including reasonable attorneys’ fees) arising from or in any way related to any third-party claims relating to your use of the Services, violation of these Terms, applicable law or any third-party rights, your fraud or willful misconduct. Such indemnified parties reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, in which event you will cooperate in asserting any available defences.
You agree that where you wish to process or initiate transactions above the daily limit of N5,000,000 (Five Million Naira) or such other limit to be implemented at our discretion, you shall fully indemnify and hold us harmless from any losses, penalties, claims, actions, damages, liabilities or suits arising from such transactions. You agree that should you or us suffer any losses as more fully enumerated in the preceding sentence and paragraph, you shall be liable for the full amount of such losses.
You agree that where you wish to process or initiate transactions above the daily limit of N5,000,000 (Five Million Naira) or such other limit to be implemented at our discretion, you shall fully indemnify and hold us harmless from any losses, penalties, claims, actions, damages, liabilities or suits arising from such transactions. You agree that should you or us suffer any losses as more fully enumerated in the preceding sentence and paragraph, you shall be liable for the full amount of such losses.
You agree that in addition to any general lien or similar right to which we may be entitled in law, we may at any time, set off or transfer any funds in your Jollof+ Account in or towards satisfaction of any claim made against us or loss suffered by us as a result of or related to such transactions described in the preceding paragraph, any third-party claims relating to your use of the Services, violation of these Terms, applicable law or any third-party rights, your fraud or willful misconduct.
You agree that your indemnity obligations in these Terms shall not be reduced by any claim by you against Baobab MFB Nigeria LTD, any of its affiliates or their respective employees, officers, directors, agents, partners, representatives and/or third-party service providers.

Due Diligence and Audit Rights

We operate an anti-money laundering compliance program and reserve the right to perform due diligence checks on all Users of the Website.

You agree to provide to us all such information and documentation as we may require: in order to verify your adherence to, and performance of, your obligations under these Terms; for the purpose of disclosures pursuant to a valid order by a court or other governmental body; or as otherwise required by law or applicable regulation.

You may not transfer, assign, or delegate these Terms or your rights or obligations hereunder or your Jollof+ Account in any way (by operation of law or otherwise) without our prior written consent. To the extent permitted by applicable law, we may transfer, assign, or delegate these Terms and our rights and obligations hereunder without your consent.

Severability

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall be deemed to be severed from these Terms but shall not affect the validity and enforceability of the other remaining provisions.

Force Majeure

We shall not be liable for any delay or failure to perform any obligation as required by these Terms as a result of any cause or condition including but not limited to, an act of God, epidemic, pandemic, acts of civil or military authorities, national or local emergency, acts of terrorists, acts or omissions of Government including directives from a regulatory authority, civil disturbance, war, strike or other labour dispute, fire, explosion, interruption in telecommunications or internet services or network provider services, of equipment and/or software or any other occurrence which is beyond our reasonable control.

Third-Party Beneficiary

You agree that our third-party services providers are third-party beneficiaries of the applicable provisions of these Terms, with all rights to enforce such provisions as if such service providers were a party to these Terms.

Governing Law

These Terms are made under and will be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Governing Law

These Terms are made under and will be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Dispute Resolution

For any and all disputes, demands, claims, or causes of action between you and us (including the interpretation and scope of this section) relating to the Services or these Terms, you and we agree that any such controversy, dispute, demand, claim, or cause of action shall be resolved in the first instance, by mutual discussions within fourteen (14) days of either you or us notifying the other of the existence of a dispute or claim. We and You shall use all reasonable endeavors to resolve amicably and in good faith any dispute arising out of or in connection with the Services or these Terms.

In the event that we and you are unable to reach an amicable resolution by mutual discussions within the fourteen (14) days referred to in the preceding paragraph, then such dispute or claim shall be referred to the Lagos State Multi-Door Court House and settled through binding and confidential mediation.

The venue of the arbitration shall be Lagos State, Nigeria and the language to be used in the arbitral proceedings shall be English. We and You agree that the decision of the Lagos State Multi-Door Court House shall be final and binding on both of us.

This Section will survive termination of your Jollof+ Account and if any part of these dispute resolution provisions is deemed to be invalid, unenforceable, or illegal, or otherwise conflicts with any applicable law, then the balance of these dispute resolution provisions will remain in effect and will be construed in accordance with its terms as if the invalid, unenforceable, illegal, or conflicting part was not contained herein.

Miscellaneous

You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services, provided that we may, in our sole discretion, do any of the foregoing on your behalf or for ourselves.

The failure of either you or us to exercise, in any way, any right herein will not be deemed a waiver of any further rights hereunder. Specifically, you agree that if we do not exercise or enforce any legal right or remedy which is contained in these Terms, this will not be taken to be a formal waiver of our rights and that those rights or remedies will still be available to us.

These Terms, together with our Privacy Policy, constitute the entire and sole agreement between you and us with respect to the Services and supersedes all prior understandings, arrangements, or agreements, whether written or oral, regarding the Services. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Baobab MFB Nigeria Ltd, and you do not have any authority of any kind to bind Baobab MFB Nigeria Ltd in any respect whatsoever.

Will Baobab MFB Nigeria Ltd (as operators of Jollof+) ever change these Terms or the Services?

We reserve the right, subject to applicable law, to deliver to you any notice of changes to existing terms or the addition of new terms by posting an updated version of these Terms on the Website or delivering notice thereof to you electronically. You are free to decide whether or not to accept a revised version of these Terms, but accepting these Terms, as revised, is required for you to continue accessing or using the Services. If you do not agree to these Terms or any revised version of these Terms, your sole recourse is to terminate your access or use of the Services. Except as otherwise expressly stated by us, your access and use of the Services are subject to and constitute your acceptance of the version of these Terms in effect at the time of your access or use.

How can I contact Jollof+?

If you have any questions, complaints, feedback comments, or concerns regarding these Terms or the Services, please contact us at info@jollofplus.ng or 07000000565563. When you contact us, please provide us with the relevant information we need to verify your account.

What is the relationship between Baobab SAS and Baobab MFB Nigeria Ltd and Jollof+?

Jollof+ is a savings app, powered and operated by Baobab MFB Nigeria Ltd. All accounting systems nd configurations used on the Jollof+ app are as provided and managed by Baobab MFB Nigeria Ltd in conjunction with Baobab SAS.
Baobab MFB Nigeria Ltd is an affiliate of Baobab SAS.
Baobab SAS is a Financial Services Provider based in Paris, France with affiliates in several African countries and China.
The Baobab SAS Group is committed through its affiliates in providing financial services to the unbanked, MSME’s, and using digital channels to fast track financial inclusion, economic expansion and personal individual growth.